Environmental complaint insights through text mining based on the driver, pressure, state, impact, and response (DPSIR) framework: Evidence from an Italian environmental agency
Fabiana MANSERVISI, Michele BANZI, Tomaso TONELLI, Paolo VERONESI, Susanna RICCI, Damiano DISTANTE, Stefano FARALLI, Giuseppe BORTONE
Regional Sustainability ›› 2023, Vol. 4 ›› Issue (3) : 261-281.
Environmental complaint insights through text mining based on the driver, pressure, state, impact, and response (DPSIR) framework: Evidence from an Italian environmental agency
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